Here are answers to the most common questions about our our private and summer camp language training programs.
For questions about corporate training, click here.
You can reach our customer service team from Monday to Friday from 8:30 AM to 4:30 PM (EST) and by appointment in the evenings and on Saturdays. You can of course write to us at any time at email@example.com.
For group classes, check out our calendar to learn more about current rates and schedules.
For private classes, our training schedule is flexible to fit your needs. You can choose your start date and select the time slot that is most convenient for you. Classes are available Monday to Friday from 7:00 AM to 9:00 PM and Saturday from 8:00 AM to 5:00 PM. You should anticipate a waiting period of one to two weeks between the registration and the first class.
We will gladly help you find the best time slot for your schedule: feel free to contact us at 418 657-2600.
We accept Visa and MasterCard, debit cards, cheques and cash.
Yes! All our courses are tax-free and eligible for the provincial tax credit for tuition or examination fees..
It’s difficult to provide a precise estimate here – each person learns at their own pace and some learners already have a leg up when they start. We work with each student to set realistic objectives, adapt our approach to his or her needs and provide support each step of the way.
In an ACA class, students speak roughly 80% of the time, and not just about what they did during the weekend. Conversation activities (oral expression and listening comprehension) are structured to allow you to maximize your progress. You will learn the theory, complete practical exercises and take part in dynamic communication activities that are based on real-life situations. Depending on your objectives, classes may also focus on other points like writing or specialized vocabulary.
Follow the links below to learn more about our corporate language courses, our general language courses and our youth courses and camps.
Most of our instructors have a university degree or relevant experience and/or training. Some instructors have been fortunate enough to grow up in a bilingual environment, allowing them to master both French and English.
Our classes take place at our training centre or at clients’ offices. We do not offer classes at people’s homes.
For the first class, we ask you to bring a notebook and pencils. If you have an English-French dictionary, we strongly suggest that you bring it.
Online classes are a flexible and effective option, especially for people who are often on the road, who work remotely, or who need to write emails or speak on the phone in English. To start the class, you simply need to click on a protected link and dial a phone number that will be provided in the video call.
English classes are recorded and can be referred back to later on.
Depending on your needs and preferences, you may opt for private, semi-private or small group classes.
General language courses are offered in groups of four to seven participants.
All online group classes are offered in groups of two to four participants.
Of course! Please note however that we must first make sure that all participants have a compatible language level.
Yes, we assess all students before courses start to make sure we form groups of participants of similar language abilities.
Yes, each participant will receive their own progress report that details their growth and participation.
Yes, your course will take place. We teach over 3,000 students a year and are easily able to fill the classes.
Private classes: Anytime! All you need to do is fill out our form.
Group classes: Unlike private classes, group classes follow a pre-established calendar. Check out our calendar to learn more about group class schedules and current rates.
We are aware that life can throw our schedules a curveball from time to time, which is why we offer you different options to make up classes you were unable to attend.
General English small group classes: ACA offers two make-up classes per session for small group classes. Get in touch with us for the schedule and registration.
General English private classes: You can ask your instructor to postpone a class as long as you give at least 24 hours notice. However, please note that we must charge for classes canceled without 24-hour notice.
ACA has developed educational materials to support your learning and practice, including the following tools:
Most of our instructors have experience working in a variety of sectors. While we cannot claim to employ professionals from all industries, we can assure you that all our instructors speak the language of business. With the help of your instructor, you will acquire the functional vocabulary and language abilities needed in your industry.