Administrative support
Teaming up all the way to the finish line!
We offer comprehensive support from the very first call down to the final steps of the process.
In order to lighten your managerial load, we take care of everything, before, during and after your employees’ training.
Preparation and structure
Your appointed ACA account director takes care of all the preparatory tasks:
- customer service;
- registration via our secure portal;
- communication with the participants;
- answers to any questions;
- language assessments and tailored training goals;
- room bookings.
Key advantage: our Learning & Development team makes sure that your future instructors are familiar with your professional reality, your objectives and any industry-specific vocabulary!
Let the training begin!
You’re the boss! Our packages are flexible and structured so they can adjust to your needs while helping you reach your goals.
Your options:
- participant-focused programs with private, semi-private or small group courses;
- high volume programs (20 to 500 employees);
- online learning (variety of platforms available);
- phone classes;
- all the options rely on our unparalleled and proven method with skills books, exclusive exercises and personal investment programs;
- self-directed content and exercises on our online platform, Mindi.
Let’s not forget our first-rate feedback, customer service and adaptability throughout the whole process!
360-degree quality assurance
Our team is committed to optimizing the training experience before, during, and after each session.
This extensive quality control program includes:
- Assessing each individual participant
- Carefully selecting the training and instructors
- Offering consistent, top-notch customer service
- Following up systematically every step of the way
Get to the finish line, and get ahead!
Congratulations to your teams, you’ve completed the training!
The account director and our support team don’t miss a beat and will take care of all the final steps for you:
- progress reports and certificates;
- presentation of improvement and evaluation data and training statistics;
- internal billing.
Then what?
Your teams have access to additional workshops and activities like webinars for sustained progress.
All that remains to do is plan the next session with your ACA account director!
